Patient Guide
Emergency 24/7
02623 99 33 88
Zalo Customer Service
0975 051 061
Address
10 Thang 3 St., Residential Group 7-Tan Loi, Buon Ma Thuot Ward, Dak Lak
Outpatient examination and treatment process at Duc Tam Pediatric Hospital
- Press the button to get a queue number for Health Insurance / Non-Health Insurance registration based on the patient's needs.
- Take a seat and watch the number calling screen, wait for the registration counters to call your turn to register.
- Receive the registration slip for the appropriate specialty - Pay the initial examination fee.
- Go to the examination department's guidance desk to measure the baby's height, weight, and temperature.
- Take a seat and wait to be called for the examination - The doctor may prescribe subclinical tests (if any).
- Return to the Cashier to pay for subclinical prescriptions - Perform tests as instructed.
- Bring the test results back to the Examination Department - Wait for your turn - The doctor concludes and prescribes medication.
- Return to the Cashier for the final payment - Submit the prescription and wait to receive medication at the pharmacy (if any).
Note:
In all the steps above, if you encounter any difficulties or inconveniences, please contact the staff at the Customer Care counter or medical staff for detailed and prompt guidance.
For consultation on the outpatient examination and treatment process, or to book an online appointment with leading experts at Duc Tam Pediatric Hospital, please contact: 0975 051 061
Opening Hours
Monday - Sunday
- Morning:07:00 AM - 11:30 AM
- Afternoon:01:30 PM - 05:00 PM
Emergency & Inpatient:
24/7
Frequently Asked Questions about Insurance & Fees
Essential information for parents regarding health insurance coverage and hospital policies
Children under 6 years old with Health Insurance will receive 100% health insurance benefits when visiting Duc Tam Children's Hospital, without needing a referral letter. Any costs not covered by health insurance or price differences (if any) will be clearly communicated to parents.
Have more questions regarding hospital fees or insurance?
Our customer care team is ready to assist with individual insurance cases.