Duc Tam Children's HospitalChildren's Hospital Duc Tam

Outpatient Process

A fast, transparent, and convenient examination process for patients

Emergency 24/7

02623 99 33 88

Z

Zalo Customer Service

0975 051 061

Hours

Morning: 7:00 AM - 11:30 AM | Afternoon: 1:30 PM - 5:00 PM

Outpatient Examination Process

  1. Step 1

    Get a queue number for registration

    Press the button to get a queue number for Health Insurance / Non-Health Insurance registration based on the patient's needs.

  2. Step 2

    Take a seat and wait for your turn

    Take a seat and watch the number calling screen, wait for the registration counters to call your turn to register.

  3. Step 3

    Receive examination slip and make payment

    Receive the registration slip for the appropriate specialty - Pay the initial examination fee.

  4. Step 4

    Move to the Examination Department

    Go to the examination department's guidance desk to measure the baby's height, weight, and temperature.

  5. Step 5

    Doctor's examination and consultation

    Take a seat and wait to be called for the examination - The doctor may prescribe subclinical tests (if any).

  6. Step 6

    Payment & Perform subclinical tests

    Return to the Cashier to pay for subclinical prescriptions - Perform tests as instructed.

  7. Step 7

    Doctor's conclusion

    Bring the test results back to the Examination Department - Wait for your turn - The doctor concludes and prescribes medication.

  8. Step 8

    Final payment - Receive medication

    Return to the Cashier for the final payment - Submit the prescription and wait to receive medication at the pharmacy (if any).

⚠ Note

At any step, if you encounter any difficulties or inconveniences, please contact staff at the Customer Care counter or medical staff for detailed and prompt guidance.

To book an appointment, contact: 0975 051 061

Process Summary

  • 1Get a queue number for registration
  • 2Take a seat and wait for your turn
  • 3Receive examination slip and make payment
  • 4Move to the Examination Department
  • 5Doctor's examination and consultation
  • 6Payment & Perform subclinical tests
  • 7Doctor's conclusion
  • 8Final payment - Receive medication

Opening Hours

Monday — Sunday

Morning:07:00 AM – 11:30 AM
Afternoon:01:30 PM – 05:00 PM

Emergency & Inpatient:

24/7

Call: 0975 051 061
Zalo