Outpatient Process
A fast, transparent, and convenient examination process for patients
Emergency 24/7
02623 99 33 88
Zalo Customer Service
0975 051 061
Hours
Morning: 7:00 AM - 11:30 AM | Afternoon: 1:30 PM - 5:00 PM
Outpatient Examination Process
- Step 1
Get a queue number for registration
Press the button to get a queue number for Health Insurance / Non-Health Insurance registration based on the patient's needs.
- Step 2
Take a seat and wait for your turn
Take a seat and watch the number calling screen, wait for the registration counters to call your turn to register.
- Step 3
Receive examination slip and make payment
Receive the registration slip for the appropriate specialty - Pay the initial examination fee.
- Step 4
Move to the Examination Department
Go to the examination department's guidance desk to measure the baby's height, weight, and temperature.
- Step 5
Doctor's examination and consultation
Take a seat and wait to be called for the examination - The doctor may prescribe subclinical tests (if any).
- Step 6
Payment & Perform subclinical tests
Return to the Cashier to pay for subclinical prescriptions - Perform tests as instructed.
- Step 7
Doctor's conclusion
Bring the test results back to the Examination Department - Wait for your turn - The doctor concludes and prescribes medication.
- Step 8
Final payment - Receive medication
Return to the Cashier for the final payment - Submit the prescription and wait to receive medication at the pharmacy (if any).
⚠ Note
At any step, if you encounter any difficulties or inconveniences, please contact staff at the Customer Care counter or medical staff for detailed and prompt guidance.
To book an appointment, contact: 0975 051 061
Process Summary
- 1Get a queue number for registration
- 2Take a seat and wait for your turn
- 3Receive examination slip and make payment
- 4Move to the Examination Department
- 5Doctor's examination and consultation
- 6Payment & Perform subclinical tests
- 7Doctor's conclusion
- 8Final payment - Receive medication
Opening Hours
Monday — Sunday
Emergency & Inpatient:
24/7
